– FAQ’S –

We’ve tried to provide as much information about our rooms as we can within our website, however if there’s anything you need to ask just give us a call. Some answers to the most frequent questions we’re asked are provided below.

– DESIGN, BUILD & INSTALLATION –

1. Can you make bespoke size rooms?

Yes, all of our rooms are made to order and can be made in any size and specification required.

2. Am I able to upgrade my room with selected extras?

Yes. We very rarely build any two rooms that are exactly the same, therefore you can choose from a range of standard and extra features to get the exact room you want.

3. How long will my room take to install?

Typically rooms take seven to ten days on site to complete. The panels are built in advance in our workshop, and then the room is constructed and finished on site.

4. Do I need planning permission?

Most rooms will not require planning permission and will fall under Permitted Development rights. However, if you are unsure, you should seek guidance from your Local Planning Authority.

5. Does my room need a foundation?

All of our rooms come with either a pad groundscrew foundation. We require a flat, level site, however we can undertake ground-works for you at an additional charge.

6. Will the cladding need to be treated and maintained?

Our Cedar, Thermowood or PVC-u cladding options are maintenance-free.

7. What glazing options can you offer?

All our rooms come with PVC-u double glazing. The colours options are anthracite grey or black. We can also offer upgrades to Aluminium if required and we frequently install variations of size and type of windows including bi-fold doors, roof lights and half height panels.

8. Does my installation include connection to mains electricity supply?

No. All of our rooms are installed ready for connection to mains electricity, however you will need to arrange for the supply to be brought to the room.

9. What if the property has no side or rear access?

We are used to properties with challenging access, and can ensure rooms are custom built in our workshop to accommodate this.

10. Will you travel to anywhere in the UK?

Yes. Please see areas we cover for more information.

– Warranty and Pricing –

1. Do prices include VAT?

All of our displayed prices are subject to VAT at the current rate of 20%.

2. What guarantees do your rooms carry?

All our garden rooms come with a 10 year construction guarantee. This excludes storm or malicious damage.

3. What are your payment terms?

We apply staged payments terms. The first payment of 50% will be required to confirm order. The second payment of 40% will be required one week prior to delivery/installation date. The final 10% payment upon completion to of your new Garden room.

4. What if there is a problem with my room after completion?

The Paragon Garden Studios guarantee means we will seek to remedy any defect or fault arising from materials or workmanship. The process and steps we will take are clearly set out in our Standard Terms and Conditions.